CS HARNESS

For brands, dealers and fleets

The same clear diagnosis at every shop

EVCore Studio gives the shops that service your e-bikes and scooters one way to record a diagnosis: the complaint, the readings checked against a stated range, the findings, and a report the rider can keep.

Two minutes, in your browser, with a sample repair shop. No sign-up.

EVCore Studio showing a diagnosis: measurements checked against their expected ranges, and findings

What every report records

  1. 1

    The complaint and symptoms

    What the rider reported, recorded the same way at every shop.

  2. 2

    Readings with their range

    Each measurement with its expected range and where the range came from: your service manual, a label or a datasheet.

  3. 3

    Findings, clearly graded

    Observed, suspected or confirmed. A confirmed cause always says how it was confirmed.

  4. 4

    The work and the parts

    Recommended work and parts, on a report the shop gives the rider.

A diagnostic report made by EVCore Studio for a sample e-bike

Why it matters for your network

  • See what was actually measured and found, not just “replaced controller”
  • Ranges come from your own documentation, so shops check against your numbers
  • Suspected and confirmed causes are never mixed up
  • Riders get a clear record of the repair

Each shop keeps its records on its own computer. Studio runs on Windows 10 and 11.

How we would start

No commitment. We want to understand how service works for you first.

  1. 1

    Tell us about your service

    Send the form below. We reply within one business day to set up a short call.

  2. 2

    A short call

    How your dealers, service partners or fleet workshop handle diagnosis today, and what you would want to see from them.

  3. 3

    A walkthrough with your team

    We show Studio with your kind of repairs and answer your questions.

  4. 4

    Next steps, together

    If it fits, we agree how to bring it to your shops.

In development

Studio Pro and the EVCore D1

Our EVCore D1 diagnostic device is in development. With Studio Pro it will run tests and read results straight into the job. The demo includes a Studio Pro preview with a simulated D1.

Studio Pro test screen with simulated results
Studio Pro with simulated data. The EVCore D1 is not on sale yet.

Talk to us

Tell us a little about your company and how service works today. Sumner at CS Harness replies personally, usually within one business day.

Or email support@csharness.com.

Email us at support@csharness.com.